Live Chat Support in Website Hosting
Along with the phone and ticket support, our company provides live chat support too. You will be able to contact us every day, which includes holidays and weekends, and we will give you more info about the Linux website hosting that we provide in case you are not among our customers yet, or about basic and billing questions in case you already have a user profile. Although for entirely technical matters you'll need to open a trouble ticket to the tech assistance team, as such issues require extra time to be taken care of, you can still contact us on the live chat for some tech info. For example, we will help you set up an e-mail address in your email client or troubleshoot multiple issues, saving you plenty of time. Even if our phone lines are already off for the day, you will be able to talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is available to all of our future and present clients. If you're thinking about a new website hosting account, you can chat in real time to one of our agents and receive more info about our Linux semi-dedicated hosting so as to choose the right package for your sites. In the event that you already own an account with us, we will be able to assist you in a very timely manner with general, billing and first-level techissues. Though in certain cases you may have to open a ticket as there're troubles that can't be resolved on the live chat, we will assist you with lots of common tasks, like setting up an e-mail account in an email client or forwarding one domain name to another one. This way, you will enjoy timely support and you will save time and effort.