A 99.9% Server Uptime
Our website hosting platform is based on a solid, enterprise–class hardware architecture and a heavily modified Linux distro. Thus, regardless of what your website is, or how many web site visitors you’ve got, or even if there’s a DDoS assault, our machines will stay up and your sites will remain online.
Our Linux website hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
If you want to deliver an enterprise–level hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network to ensure a super–fast connection speed with the rest of the world.
And because of this, no matter which data center facilities you opt for: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re dissatisfied with our hosting services, or if you find them insufficient, or if you decide that you should use a Linux VPS instead of a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain total control over your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you’re aware of how frustrating this can be, particularly when your website is on the line. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here for you and they will get back to you in under sixty minutes. And the best part is that their average ticket response time is well under 20 minutes!